At pyrasolivio, we collect information that helps us provide better financial scenario modeling services. This happens in several ways - some you directly control, others occur automatically when you use our platform.
Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at pyrasolivio.
Information We Collect
Information You Provide Directly
- Account registration details including name, email address, and contact information
- Financial data you input for scenario modeling and analysis
- Communications with our support team or through contact forms
- Survey responses and feedback you choose to share
- Payment information processed through secure third-party providers
Information We Collect Automatically
Data Type | Purpose | Retention Period |
---|---|---|
Usage Analytics | Improve platform functionality | 24 months |
Device Information | Optimize user experience | 12 months |
Session Data | Security and performance | 6 months |
How We Use Your Information
We use your information to deliver the scenario modeling services you expect, but also to continuously improve what we offer. The financial data you share stays within our secure systems and helps generate the analysis you need.
Financial Data Protection: Your financial scenarios and modeling data are encrypted both in transit and at rest. We never share specific financial details with third parties, and our staff access is limited to essential support functions only.
Primary Uses
- Processing and analyzing your financial scenarios
- Providing customer support and technical assistance
- Sending important account and service updates
- Improving our platform's accuracy and features
- Ensuring security and preventing unauthorized access
- Meeting legal and regulatory requirements in Australia
Your Privacy Rights
Under Australian Privacy Principles and relevant data protection laws, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.
Correct Information
Update or correct any inaccurate personal information. Most corrections can be made directly through your account settings.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements for financial records.
Control Communications
Opt out of marketing communications while continuing to receive essential service notifications.
How to Exercise Your Rights
Contact our privacy team at info@pyrasolivio.com with your request. Include your name, registered email address, and specify which right you'd like to exercise. We'll verify your identity and respond within the required timeframes under Australian law.
Data Security and Storage
We take data security seriously, especially when handling financial information. Our security measures are designed to protect against both external threats and internal risks.
Technical Safeguards
- 256-bit SSL encryption for all data transmission
- AES-256 encryption for stored financial data
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Automated backup systems with encrypted storage
- Network monitoring and intrusion detection systems
Data Retention
We keep your information only as long as necessary to provide services and meet legal requirements. Account data is typically retained for 7 years after account closure to comply with Australian financial record-keeping obligations. You can request earlier deletion of non-essential data.
Sharing and Disclosure
We don't sell or rent your personal information to anyone. When we do share information, it's limited to specific circumstances that support our service delivery or legal compliance.
Limited Sharing Scenarios
- Service providers who help us operate the platform (cloud hosting, payment processing)
- Legal authorities when required by Australian law or court order
- Professional advisors bound by confidentiality (auditors, lawyers)
- Business transfer situations, with advance notice to users
Third-Party Services: We work with carefully selected service providers who meet our security standards. These partners can only access information necessary for their specific function and are contractually bound to protect your data.
International Data Transfers
Your data is primarily stored on servers located in Australia. When we use international service providers, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Transfer Safeguards
- Contractual data protection clauses with all international providers
- Regular compliance audits of overseas data processors
- Encryption requirements for all international data transmission
- Right to request data localization where technically feasible
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. Material changes will be communicated to users at least 30 days before taking effect.
Stay Informed
We'll notify you of policy changes through your registered email address and by posting updates on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy. You can always access the current version on our website.
Last Updated: This privacy policy was last updated in January 2025. Previous versions are available upon request for reference purposes.
Privacy Questions?
Contact our Privacy Team
Email: info@pyrasolivio.com
Phone: +61403124220
Mail: 8 Cheesefruit St, Zuccoli NT 0832, Australia
We respond to privacy inquiries within 5 business days